Maximized Uptime for Your System As the manufacturer, only Lumenis has the ability to perform post-market surveillance of tens of thousands of Lumenis systems all over the world to identify any potential risks and safety issues and act proactively to prevent them by installing software updates, performing calibrations, and ensuring a Lumenis system performs at its optimal level. By doing so we are able to minimize unnecessary downtime of your Lumenis system and reduce your corrective service expenses. Regulatory Compliance Lumenis Service partners with our customers to ensure safety and compliance with the latest CMS and The Joint Commission requirements, the highest quality standards in the industry. According to the updated CMS4 and The Joint Commission5 requirements, Medical Laser devices’ maintenance should be performed according to the manufacturer’s specifications and is not eligible to be managed via an Alternate Equipment Management (AEM) program. These regulations intend to limit potential for injury and inadvertent light exposure during service of the Medical Laser devices.

Reduced Risk, Predictable and Cost Effective Solutions After manufacturer’s warranty expires, medical equipment service repair and replacement costs become a customer’s responsibility. Lumenis Service offers predictable and cost effective solutions for all types of accounts and budgets that can save our customers thousands of dollars over the lifetime of a Lumenis System. Comprehensive, all-inclusive Lumenis Service Plans can help you save substantial money and lower the lifetime cost of ownership by covering all parts, accessories, labor and travel, and performing regular Preventative Maintenance check-ups. All these eliminate exposure to unpredictable substantial expenses and prevent many problems from ever occurring, while extending the life of the laser and optimizing its performance.